Contact Support
If you're experiencing any issues, have questions about Winly, or want to suggest a new feature, our support team is ready to help.
📧 Email Support: support@winly.app
⏱️ Response Time: We typically respond within 24 hours.
Frequently Asked Questions
How does iCloud sync work in Winly?
Winly uses Apple's native iCloud sync (via SwiftData / CloudKit) to automatically keep your goals and daily wins synchronized across all your iOS devices. Ensure you are signed in with your Apple ID and have iCloud enabled for Winly in your device settings.
What happens if I miss a daily win?
Winly does not penalize you or reset your progress to zero. We believe momentum is buildable over time, not fragile. Your completed wins are always preserved, and you can pick up right where you left off at any time.
What features are included in Winly Pro?
Winly Pro unlocks unlimited goal creation, advanced progress analytics, custom home screen widgets, app themes, and cloud backup features. You can manage your subscription anytime in your iOS App Store account settings.
How do I restore my purchase on a new device?
Go to Settings inside the Winly app and tap Restore Purchases. Make sure you are signed into the same Apple ID used for the original purchase.
Where is my data stored?
Winly is local-first. Your goal data, daily wins, and history are stored safely on your device and inside your private iCloud storage. We do not store your data on external servers or sell your information.